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Warranty:

There is a 6 month limited warranty against defects in workmanship and parts failure provided the system has been installed and used within the stated operating specifications of the controller.  The warranty does not cover user abuse or operation out of the specified limits of the controller.  User is responsible for all shipping costs to and from our place of business should the need for repair occur.

Return Policy:
You may return any new controller purchased from LPC that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase less any shipping fee's. LPC reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned controller that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. LPC will not accept returns of any item more than 30 days after you receive the shipment.  Any item returned must include the original invoice for the purchase. Shipping fee's are non-refundable and are the responsibility of the buyer.
 
Laser Precision Crafts, LLC
1450 Long Mill Rd.
Youngsville, NC 27596
 
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